If, during a watch inspection a problem is discovered requiring repair services, do you hire your own contractors?

No. We always document and photograph any problems or issues that are discovered during a watch inspection, including descriptions and the photos featured in an inspection report that is emailed to the client following an inspection. If a situation is deemed to require the immediate attention of a skilled contractor, we call the client or their designated contact person. We then determine if the client has a preferred contractor they want to engage to resolve the problem. If not, we recommend a contractor from our screened network. In almost all instances, we will request that the contractor bill the client directly. And, of course, we provide a contractor access & supervision service, managing the repair process by scheduling and meeting the contractor at the property, providing an onsite presence during the repair, and locking up and securing things after their departure.